Well that was fast - Seagate does the right thing
Last Friday,
I wrote about the unusually high failure rate of some Seagate hard drives. Well today,
The Register had this to say:
Seagate isolates 'potential' Barracuda flaw
Offers free firmware upgrade, data recovery
After reports that its 1TB Barracuda drives are failing at an unusually high rate, Seagate says it has isolated a "potential firmware issue" that would seem to be the cause of this worldwide plague.
The company will provide a free firmware upgrade for those affected by the problem, and if you've lost data thanks to this firmware issue, it will provide free data recover services as well.
In a statement, Seagate says the firmware problem affects "some" Barracuda 7200.11 hard drives and "related drive families based on this product platform." And it explains that "In some circumstances, the data on the hard drives may become inaccessible to the user when the host system is powered on."
A firmware update is cool but offering data recovery is downright awesome.
Good move Seagate!
Seagate's
website has more information and the firmware downloads.
Posted by DaveH at January 18, 2009 6:53 PM