July 16, 2012

Nice staffing at the Paris, France McDonald's

Steve Mann wears a visual digital prosthesis called the Eye Glass. He developed it at the University of Toronto, Department of Electrical and Computer Engineering. The prosthesis is attached to his skull and requires special tools to remove it. From his website:
Physical assault and willful destruction of customer's property by persons acting as representatives of McDonald's
In June of 2012, my wife, children, and I traveled to Paris, France, for our summer vacation, in order to give our children the opportunity to learn true Parisian French (we have them enrolled in French immersion at school).

On the evening of 2012 July 1st, my wife and children and I went to McDonalds at 140, Avenue Champs Elysees, Paris, France, after a day of sightseeing (8 museums and other landmark sights, as part of a boat cruise package), and while we were standing in line at McDonalds, I was stopped by a person who subsequently stated that he was a McDonalds employee, and he asked about my eyeglass (digital computer vision system, i.e. EyeTap).

Because we'd spent the day going to various museums and historical landmark sites guarded by military and police, I had brought with me the letter from my doctor regarding my computer vision eyeglass, along with documentation, etc., although I'd not needed to present any of this at any of the other places I visited (McDonald's was the only establishment that seemed to have any problem with my eyeglass during our entire 2 week trip).

Since I happened to have it with me, I showed this doctor's letter and the documentation to the purported McDonalds employee who had stopped me in the McDonalds line.

After reviewing the documentation, the purported McDonalds employee accepted me (and my family) as a customer, and left us to place our order. In what follows, I will refer to this person as "Possible Witness 1".

We ordered two Ranch Wraps, one burger, and one mango McFlurry, from a cashier who I will refer to as "Possible Witness 2". My daughter handled the cash to pay Possible Witness 2, as my daughter wanted to practice her French. Possible Witness 2 complimented my daughter on her fluency in French.

Next my family and I seated ourselves in the restaurant right by the entrance, so we could watch people walking along Avenue Champs Elysees while we ate our meal.

Subsequently another person within McDonalds physically assaulted me, while I was in McDonald's, eating my McDonald's Ranch Wrap that I had just purchased at this McDonald's. He angrily grabbed my eyeglass, and tried to pull it off my head. The eyeglass is permanently attached and does not come off my skull without special tools.

I tried to calm him down and I showed him the letter from my doctor and the documentation I had brought with me. He (who I will refer to as Perpetrator 1) then brought me to two other persons. He was standing in the middle, right in front of me, and there was another person to my left seated at a table (who I will refer to as Perpetrator 2), and a third person to my right. The third person (who I will refer to as Perpetrator 3) was holding a broom and dustpan, and wearing a shirt with a McDonald's logo on it. The person in the center (Perpetrator 1) handed the materials I had given him to the person to my left (Perpetrator 2), while the three of them reviewed my doctor's letter and the documentation.

After all three of them reviewed this material, and deliberated on it for some time, Perpetrator 2 angrily crumpled and ripped up the letter from my doctor. My other documentation was also destroyed by Perpetrator 1.

I noticed that Perpetrator 1 was wearing a name tag clipped to his belt. When I looked down at it, he quickly covered it up with his hand, and pulled it off and turned it around so that it was facing inwards, so that only the blank white backside of it was then facing outwards.

Perpetrator 1 pushed me out the door, onto the street.
Talk about utter asshats. Dr. Mann has tried to contact McDonald's Corporate but has been stonewalled. Those three mokes need to be shown the door immediately and Dr. Mann receive a full apology -- this kind of behavior is disgusting. Posted by DaveH at July 16, 2012 9:01 PM
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