March 1, 2010

65% and still major suckage

I finally (13 days) got my rolling 30-day performance down to below 70% after being told by the highly trained WildBlue Tech Support staff that (call #1) I just had to shut the modem off for two days; (call #2) I had to get below 90%; (call #3) I had to get below 80% and finally; (call #4) I had to get below 70% which jives with the written Fair Access Policy on their website. Just opened a browser window to find this wonderful stat:
wildblue_65.jpg
And this wonderful bit of reality:
wb_speedtest.jpg
Still suxrd. More later... Posted by DaveH at March 1, 2010 8:01 AM